You've printed that out and you have a screenshot right? Send an email and explain that they've released documents that state differently than what you were told and you'd appreciate it if they would review the "case" again. Add the picture and ask if it's possible that another piece is blocking a passage somewhere? I would think that if you had someone reasonable looking at it they might get it and do the right thing.
Quote:
Originally Posted by DeadBRZ
|
IMO zero is acceptable. I'm having issues with mine too. I was having nasty noises on warm startup within the first 2k miles so I brought it back in and they pulled the pan and sure enough there were bits of sealant. The tech agreed that the noises were most likely due to mild oil starvation on startup. They cleaned it and changed the oil and filter again and the tech was feeling pretty good about it. I'm still getting knocking, grinding noises occasionally (particularly when the car was parked nose up) so may bring it back in again next week and see what can be done because I need to drive it down to Florida first week of February so it needs to be reliable for a 3k mile, 12 day trip.