Quote:
Originally Posted by Opie
Subaru/Toyota identified a potential defect/failure, engineered a step by step repair for it that is provided to the dealerships/technicians and is covering 100% the cost of the correction on vehicles, what more should Subaru/Toyota do?
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For such a labor intensive job (for the average shop tech) Toyota and Subie did not provide adequate compensation time for completing this job carefully in the very beginning of the recall. Many of the problems after the recall was first issued (in addition to misapplication of sealant) were due to a bunch of techs rushing things to get under the billable time constraint for warranty work. As techs became more familiar with the process they could have revised down the amount of time designated for the recall repair. Some techs will always rush and be sloppy no matter what, but this likely would have helped with several of the first recalls performed which resulted in problems for owners.