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Any update OP? Curious to know what route you went. I think Wes hit the nail right on the head. Show them the video and just go from there. Asking for a refund is stupid as hell. You paid for a job to be done, it was done and that's that. The revving is a separate issue. No it didn't do any damage. 10 minutes is plenty for some revs. People start their cars and drive off without letting it warmup at all every single day. That will do damage over time, but not immediately. Shoot people who post exhaust clips on YouTube redline it a minute after the initial cold start. If you were an athlete and did a couple sprints without a proper warmup, would your legs fall off? No. Anyways, sounds like it's a constant issue if you heard them revving other cars in the background. Are there any review or comments about that? What makes it worse is that it's the owner. He won't fire himself lol but if you feel like it really bothers you, speak up and let him know. Don't go in all hostile. Gather yourself and handle it calmly. It shouldn't be a pride thing or whatever, but it is a matter of respecting others people's property.
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