Quote:
Originally Posted by Dave-ROR
What extremes? The most that I can remember seeing was "Leave a negative review."
That's not extreme. That's standard. Would I talk to the shop first, yes, but that conversation wouldn't have any effect on the fact that a negative review should be left regardless. What happened did happen and nothing the owner says will change history. That conversation would only change some of the content of the negative review (ie documenting the owner's response).
I didn't see anyone posting with a suggestion that everyone in this thread should write bad reviews, or call the shop and yell, or any other extreme and just as inappropriate behavior.
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Demanding full refunds for the work and jumping onto bad reviews without at least speaking to the owner are extreme in my eye. At very least give the guy a heads up that you are writing the review. No it will not change what happened and yo will still be pissed but his reaction could very well change what you say about him. Everybody keeps ranting about "respect" so even a guy that screwed up should be shown the same by speaking to them and not making demands for free work based upon an incident that was not part of that work.