Quote:
Originally Posted by NCtoBRZ
Sure, they could certainly drop the pan and try to cover up the evidence before showing or telling you anything. If you dropped your car off with what is likely a failed engine and you likely signed something when the car was left with them, they aren't under further obligation to notify you before every single step of the process. If the engine is knocking, dropping the oil pan is likely one of the first things that they will do to confirm that a rod bearing has spun. I wouldn't leave anything to assumptions. If you have a way to get to the dealership and they aren't returning your phone calls, just show up and clarify the inspection and repair process.
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Actuuaalllyyyy because of how the process went with my car specifically(they had it towed from 100 miles away), I haven't signed anything. I thought the oil pan was a more complex process since it would have to be removed from sealant, then reattached. I'll be dropping by after work in the next hour for sure. It's entirely possible they haven't even touched the car yet.