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I have yet to have a pleasant experience at the dealership over the last 15 years. I try to steer clear as much as I can and do my own work.
I should mention that this is the same dealership that about 10 years ago I took my Supra in for an alignment, while waiting I saw my car pull out and drive away and was gone for a 30 minute "test drive". When the car came back the plugs were fouled, peak boost read at 23psi (on pump gas) but the mechanic claimed he doesn't even what a boost controller is and only did the standard procedure. After I proved to them that the boost controller was messed with and car was abused the manager literally looked me in my eyes and said "he had to make sure that with the new alignment that were wasn't any torque steer" I quite seriously almost punched him right in the mouth.
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