Took me all of 5 seconds to find this...
https://www.evasivemotorsports.com/policies/
FAQ > WHAT IS YOUR RETURN & EXCHANGE POLICY? > SPECIAL ORDERS
Quote:
Items are considered special orders if they are not normally stocked items. For example, if an item needs to be ordered from Japan, or an item is made to order.
Please contact us if you would like to inquire about making an order.
Special orders may require a deposit.
No returns, cancellations, or refunds allowed on special orders. NO EXCEPTIONS.
|
Did they tell you it was a special order at time of purchase?
Also if you really want to get anything done. FB/IG is the place to complain, not here.