Quote:
Originally Posted by NCtoBRZ
Do you honestly think that a dealership would say “Oh man! We have done a terrible job with this recall... let me tell you how many engines that we have destroyed!”?
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Depends. if your lucky you'll get the over worked under paid customer rep, they would gladly tell you.
If you get a "manager" on the line maybe not.
But I usually call the parts department guy. Sales/service reps at the front door don't know what a lug nut wrench is or where it's located.