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This really sounds like a driver issue, because ECUtek green lighting just means it sees the interface cable. Have you gone into device manager, right clicked on the ECUtek cable (NOT the dongle) and uninstalled the drivers? Make sure you restart the computer after each operation to ensure what you're doing takes effect. This happens to me a lot on my Windows 10 Laptop ( Should have stayed with 7!!!) I have to uninstall from device manager, restart. Then after signing back in, go into ECUtek update. After that runs, I choose to check for interface updates or whatever. After this does its thing, I restart again. After restarting, ECUtek will show green. I wish I could use my corporate LogMeIn account to help to help you, best of luck.
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