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To be clear here, I told her to get it repaired on her dollar and don't get insurance involved. Somebody else who works in insurance told her to just turn it in as they expect damage to be there.
The whole mirror and the mirror cover were replaced, so that's is all new. The scratches can be buffed out mostly except since it was mostly the stuff rubbed off onto the car where it went into the metal a bit.
It all looked a lot worse at first and I've rented cars with the same kind of damage so maybe they will just not care like the other insurance person said?
No paperwork was done, it was just "here's a car and bring it back when we are done on your car" which was weird. She still has the car so I will fill in the ending when it happens.
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