Quote:
Originally Posted by msaikhan
Dealer's paying for mine. (Engineers from Toyota oversaw the tear down and found oil pickup screen filled with sealant) GM told me toyota is not going to help with the cost of the repair.
Was not easy to get dealer admit fault though. I basically had to act like fking detective by keeping paper trail, secretly recording the test drive with master tech and the knocking noise. I also looked over the manual bunch of times, told them exactly where they didn't follow manual. Also told them "do not tear my engine apart without me being there". Made sure i took bunch of pictures once they tore apart my engine.
Basically, I collected as much info/evidence as possible and was ready to come back with a lawyer.
ANDD one thing that made the managers nervous was me asking for the Tech's credentials. You have to be engine expert or master tech to do recall but of course they wouldn't even tell me the name of the tech worked on my car. Service director straight up lied to me that he didn't know one of his OWN tech's name lol...
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Wow, my dealer experience was WAY different. I met the master tech before hand, we talked about my car, my mods, the work, previous vehicles he had completed for this recall, any additional work to do while it was out, like the TOB, except i already had it done recently, he even asked me if my tuning was piggy backed or would care about a power reset. He even told me about how the FA20 wasn't his favorite engine, and why, but hey its a job right?