Quote:
Originally Posted by Tcoat
There are 10 on the list that have covered it. We have no clue if Toyota or the dealer paid. Only 3 that have been refused outright. Of those one was modified and one a salvage title. What does it matter who paid as long as the owner didn’t have too anyway?
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Dealer's paying for mine. (Engineers from Toyota oversaw the tear down and found oil pickup screen filled with sealant) GM told me toyota is not going to help with the cost of the repair.
Was not easy to get dealer admit fault though. I basically had to act like fking detective by keeping paper trail, secretly recording the test drive with master tech and the knocking noise. I also looked over the manual bunch of times, told them exactly where they didn't follow manual. Also told them "do not tear my engine apart without me being there". Made sure i took bunch of pictures once they tore apart my engine.
Basically, I collected as much info/evidence as possible and was ready to come back with a lawyer.
ANDD one thing that made the managers nervous was me asking for the Tech's credentials. You have to be engine expert or master tech to do recall but of course they wouldn't even tell me the name of the tech worked on my car. Service director straight up lied to me that he didn't know one of his OWN tech's name lol...