Quote:
Originally Posted by Sfrs2013
I can tell you this! My dealer told me that since I had not had the oil changed at dealer and there were no records of it being changed (because I do it), that they would NOT do any work under warranty. I think they used that as a loop hole! They also told me they were willing to help me out. They offered me a $400 discount on the total 3K to fix my car! Just be wary of the dealer. They had my car a week and kept promising me that I would not have to pay anything. They also told me they were running it by cooperate as well. After a week of going back and forth, They told me I would have to pay! In my opinion, way too many loop holes in the dealer warranties!
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I've done my own oil changes on multiple cars and the BRZ and keep my records electronically. Dates, notes and pictures of receipts. I have used these as evidence of my own regular oil and filter changes on multiple warranty jobs from engine replacement to broken internals and never had an issue. They will try every which way to get out of paying for warranty coverage. Not just dealers but aftermarket warranty companies too. Some dealers put customer service above all else and will take care of you almost no matter what' but having your receipts in semi decent order is more than sufficient proof of maintenance, in MOST cases.
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