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Finally fixed! I have to give credit to the dealership for really staying in it to get it resolved.
A bunch of things did not fix it: different transmission fluid, re-aligned shifter and pins, and even using the correct input shaft lube (they had in fact used the wrong stuff - and much stickier).
What solved it? A new transmission. The service manager said that he learned that there are a number of transmissions that have this issue - and most are in Australia. They have the same symptoms: when completely cooled down, like in the morning, they will not go into 1st when the car is rolling at anything above a couple miles an hour, and they will not go into 2nd or need a massive push to go in.
We have no idea why it didn't start happening until they took out the old tranny to replace the bad TOB. Maybe just coincidence. Maybe the mechanic dropped it or put too much pressure on something.
So now you know.
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