Quote:
Originally Posted by Tcoat
By "free" you mean labour charges right? The WO says "will provide parts" that means you are still buying the parts correct?
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I'm not real sure. I ordered the sparkplugs on line yesterday. I really wouldn't expect them to pay for those. I was looking to buy a TOB online too but it was confusing as to what part number to get. I saw prices for the Subaru TOB as high as $280 and for the Toyota part as low as $15. So I called the dealership and the parts guy said they just ordered 12 of them for "the recall". I told him I was on the list. He asked me my name and said he already ordered me one. I asked how much it costs and he said $21. I believe there was a TSB on the TOB so maybe they will pay for it. Maybe not. I don't really care. I'm having it installed for free.