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Old 12-04-2018, 10:59 PM   #25
Atmo
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Quote:
Originally Posted by finch1750 View Post
I was charged for diagnostics with Extra Care. I called Toyota to verify that was correct and they confirmed.

You could put yourself on the hook for a bill depending on the end result
It's dealer discretion created by a loophole in the "standard contract" that's silent about diagnostics. Toyota will back it's dealers every time when it comes to dealers vs. customer on the "you scratch my back" theory. Some dealers won't charge for diagnostics in the hopes of future business, others will take a fast buck.

https://www.toyotafinancial.com/us/e...greements.html
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