Quote:
Originally Posted by funwheeldrive
I've had the car for more than 3 years so I'm guessing it's out of warranty right?
|
By the book, yes, you're stuck with it. However, it's been my experience with other Toyota TSB's that there's some flexibility baked into the system.
If you're the original owner with documented compliance with Toyota maintenance requirements, it's worth asking the service manager for a review of your problem with the Regional Parts & Service Manager for reimbursement. They may not offer 100% reimbursement but anything helps.
It also helps if you're working through the original selling dealer who will want to please a loyal customer.
The chances of approval increase if you're out of warranty in only one of two ways, either time or mileage. If you're out both ways, don't bother.
I was successful in getting a new clutch on my Toyota truck that was out on time but in on mileage when clutches are considered normal wear items and almost never replaced under warranty. But they stepped up and reimbursed the job 100% with an improved clutch, slave cylinder and TO bearing per the TSB. It helped that I had a great relationship with the service manager and lead technician since I always brought a dozen donuts to a service appointment.