Quote:
Originally Posted by sgh
You commented on my review a few months ago that I should contact you, but I decided not to bother with it (that's certainly not on OEM+ - I made the choice to not call).
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Completely understood regarding wanting to avoid back-and-forth troubleshooting. It is our mission to get it right the first go, but realize sometime there are other variables at work. We appreciate you confirming and providing more information.
If there is EVER anything we can do to serve you in the future (even if its non-product related), we would be happy to extend our support.