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If the ecutek software runs and you get the ecuteknmenus up then the deskey is ok
if you plug in the ecutek obd cable andcthe red boxs in menu turn green its recognised ecutek obd cable.
connect to internet and let ecutek software update
then you shoul be ok
you will need to open the tune file you got from deliceous or a tune file of same calid so ecutek knows which car your trying to connect to and log
alternativly just try doing an auto detect vehicle xand query ecu
also try uinstalling ecutek software and re install or install on another computer
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