Quote:
Originally Posted by laextreme5
The chain stores around here are a joke. I frequently get customers staying they may as well have gotten crucified for mentioning they have modified suspension at chains like Firestone/goodyear etc. Its not all that difficult to properly adjust these components. What takes skill and knowledge is knowing what to set the specifications to for the desired feel/use etc. Its all just nuts and bolts. They are just scared and don't want to sped the extra 30 minutes to do the job.
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With these chain stores, in my experience, a lot of their attitude toward mods or non-standard settings depends on the store manager, and how frequent a customer you've been to that location.
The previous manager at my go-to Firestone was very by-the-book. The first time I used my lifetime alignment there, he would only let the tech adjust settings back to within factory spec. My camber was around -2.5 or something, so the tech couldn't touch it unless it was to bring it back to within the factory range. So I told him to leave it alone, and just correct the toe all around.
The next time I went back, the tech smiled and asked me how do YOU want the alignment? There was a new manager, he was a car guy, and he knew that I autocrossed and knew what I wanted out of my alignment. So from then on, the tech has given me any alignment value I ask for. -3.5 camber? No problem.
Another example: a well-known national tire chain with the initials D and T. At first, my local one would not flip RE-71s that had no tread left on the shoulders. A couple of years and half a dozen tire set purchases from them later, they will now flip any tire for me, as long as no cord is showing.