Quote:
Originally Posted by BFIFE22
Yeah I think I'm going to request a different tech to swap the tire over. Now that you mention the plastic or rubber that should cover the part that touches the rim, I'm pretty sure he said he loaded it with extra paper towels to protect it best he could...
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Quote:
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Originally Posted by BFIFE22
The manager was nice and put it in writing that he would reimburse me for a replacement wheel when I get it. He said they normally don't do wheels like the Rays because of the finishes
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In other words, their machines are out-of-date or and/or their employees are not competent enough to do it.
My suggestion: don't even bother requesting a different tech.
Two incompetents don't make one competent.
Just take your new rim & tire, thank the manager for replacing it, and find another shop.
Seriously.... paper towels? Thank you, that made my day lol
