Quote:
Originally Posted by carsebuco
Your situation is so similar to what happened to me that I had to double check the username to make sure I wasn't the one who posted it.
They had the exact same issue, I dropped it off at the exact same time, and I got the same shit service.
Wow.
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Did they damage and replace a wheel for you? or just gave awful service?
I'm worried the manager is going to try and backtrack on what the tech said about replacing my wheel and just try to repair it. I had the wheels 3 days before today so I think it'd be ridiculous if they try to get me to settle with a botched install and repair and take the hit for it if and when I sell these wheels down the line
I understand things happen, but it wasn't just one part of the process that was unprofessional, it's been the whole experience so far. At my job, first we don't talk to customers like that, but we would also take the hit on it if we made a mistake. I'm hoping they can at least do the latter