Quote:
Originally Posted by stlgrym3
Thanks i definitely will follow up. There’s nothing I can do besides trusting them at this point. According to them, the reason why they need it notarized is someone could be impersonate me cancelling the warranty.
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There is a specific form that they fill out and send to SOA to notify them of the cancellation, they need to provide you with a copy of this form. Then you can contact SOA and confirm that they have received the cancellation request. They will mail a check to the title-holder for the refund, at that point you should be able to request a copy of that check as well.
Unfortunately I’m very aware of the cancellation process because it was a pain the first time that I did it with the sales rep and finance manager wasting time and hoping I would give up... when they finally sent out the refund check they sent it to the wrong address for my lender, which I only found out after nagging them for a couple of months when I wasn’t seeing the refund show up in my account. The 2nd time that I cancelled went much smoother because I knew the process and what to ask for.