Quote:
Originally Posted by NoobBRZ
I bought 18s in February and went to fire stone to have them mounted and balanced, and I specifically told the service advisor NOT to use an impact gun.
I guess I placed way too much trust in them because today when I go to remove my front passenger side wheel to retighten my endlinks and I manage to take 4 of 5 lug nuts off.
The last one is really stuck in there and I can’t get it off.... in fact I think the stud is spinning inside the hub....
I haven’t touched the wheels since they got put on and I’m pretty upset because this is not the first time a shop has cross threaded my lugs, last time I had to replace the entire hub assembly....
Anyway I gave up trying to take the wheel off and tightened the rest of the nuts but now I hear a squeaking noise while driving..... this is making me crazy
Will Firestone most likely deny my claim?
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Did you buy the tires from them ..??
Did you try some liquid wrench/PB Blaster on the frozen lug .. ??
The only way that you will know is to take the car back to them. Calmly explain the situation. Ask them to fix the stripped/broken stud.
See what they have to say.
humfrz