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Three Ideas:
- FTDI polling could be going on elsewhere and more aggressively in the background. Close everything or restart PC.
- Try a different USB port?
- Finally, run the setup.exe or setup-x64.exe found in c:\ecutek\VehicleInterfaceDrivers\ to reinstall the FTDI drivers for the vehicle interface. Re-seat the usb cable.
NOTE: You don't have to have the OBD-II side of the cable plugged into a car for those red indicators to turn green.
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