Quote:
Originally Posted by speedy racer
Just got a call from the local Toyota stealership, they said I have to pay a $380 diagnostics fee to see if my extended warranty will cover repairs. This is BS i pay for extended warranty and have to shell out money. I kept my cool and told them i was not happy about their policy but they said if Toyota decide to cover the repairs, they waive the diagnostics fee. Its going to be Monday before i hear anything, will update when I hear something, keeping my fingers crossed.
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That is pretty standard everywhere even with warranty work. It costs them money to do the inspection and if they did just a few a day with no income they would soon be out of business. Like they said you don't pay if it is indeed warranty. Remember it isn't the dealer that pays for warranty jobs it is Toyota or a third party in the case of some extended warranties. They are businesses with bills to pay and people to keep employed.