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When I had to reach out to Subaru Corporate for an issue, I simply went to the Subaru Canada website and searched for a "contact us" button. Sent off an e-mail and received a reply less than 48 hours later.
That would be the first place I would try. Look for Toyota Customer Care or "Contact us" or something like that on the Toyota website and try that first.
Good luck.
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@bpennerz
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