Quote:
Originally Posted by Cole
Sold some computer stuff to a guy who lives in BC. Checked my email last night, he made a paypal claim against me, saying I sold him a defective item. Dude wants a refund for it, which I'm fine with, since I know that the thing I sold him works and I'll be able to sell it locally without issue.
|
This is the new eBay "problem" since they've changed their policies to protect the buyer a bit more. People claim perfectly good parts are broken on delivery in hopes you ask not to return them since the seller has to pay the return shipping.
I had this happen recently with a Volvo window register I sold. We had purchased it for SonHawk's '98 Volvo, but the car was totaled before we could install it. The part had been bench tested by both the salvage yard and later by me, so I knew it worked.
Buyer claimed that after spending money to have it installed it was determined to be non-functional and wanted a refund. My ad clearly said it was used/bench tested but sold with no warranty and no return if installed, but I said if the buyer would return it I would refund their money. eBay sided with the buyer, but did say they had to ship it back, at my cost. Buyer never shipped it back, so eBay closed the case.