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Old 12-11-2017, 07:32 AM   #36
Tcoat
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Quote:
Originally Posted by BaatLuk View Post
I had a false sense of confidence because this is one of the largest Subaru dealers in LA and their body shop also repairs Porsches and other high-end cars and it was supposed to be a small repair. I only looked at the spot where the scratch used to be and nearby area because I thought they only worked on that area. I didn't get an invoice or statement of work (my fault, should have asked for one).

My untrained eyes found at least 10 spots of imperfections. Here is just a few examples:

I was simply wondering what you would do if this were your car. Glad to see some of you are so forgiving and considerate of how dealers conduct business.
What I would do is take it back again and say it is not satisfactory. I would do so in a calm professional manner. Although they did not have to do anything at all they did offer so they should do it right.
That said, you do not need to worry about the thickness of paint or have expectations of anything beyond having it done properly.
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