I picked up my Series.Yellow back in September. On the day I picked it up, I discovered a scratch on the passenger side rear quarter panel near the wheel arch (a couple inches long). Unfortunately, I already signed my paper work. The dealer eventually repaired it at their own body shop at no charge. However, I came to realization about a couple issues:
If you use a paint thickness meter to check the spot where the repair was done, it reads 220 vs 130 around rest of the car with factory paint. I know the thicker paint reading is normal for a respray but how much will this impact my resale value? e.g. if I were to trade the car in today, how much would this "repair" decrease my car's value?
The body shop probably did some color blending all the way to the passenger side door. However, the paint thickness meter reads 123 on the passenger side door vs. 184 on the driver side door (supposed to have factory paint). Now this makes me wonder if any paint work has been done on the driver side door?
I am just so disappointed that I have to deal with all this even when buying a brand new car. Any advice or help would be appreciated!
Update: Upon a closer look this morning, the repair actually does not look good at all. Found a lot of imperfections in the quarter panel where the repair was done - uneven spots in the clear coat (bubbles?), dust particles trapped in the clear coat/paint, over spray in window trims, masking tape marks on the door, and orange peel. At this point, I don't know if I can trust the dealer to rework the repair even if they are perfectly willing to. Not to mention all this was due to a defect that they tried to pass onto me in the first place. What would you do?
- Demand some kind of compensation?
- Ask for a new car?
- Take the car to another body shop and ask them to reimburse?
I can't get over the fact that I paid for a new car but yet it came with a defect, which required extensive body work done to a new car and it was done so poorly.
