Quote:
Originally Posted by Norcalscionchamp
OK I will admit I have no clue about who you are or what your like, so yes I will admit I made a sweeping generalization that you might be a bit uppity based on the fact that you had to "Coax" you wife to consider a Toyota/Lexus/Scion product and that you wrote a letter to Toyota over a stereo you're not even going to use on your vehicle...But here's where my opinion is high of you....You allowed the dealer who made the mistake to make it right and regain your confidence in our brand...There are a lot of people in the Toyota family of dealers who are passionate about our customers and product...I do feel for you in that you were not given a proper presentation and sales experience, including after the sale follow-up...I just thought that a letter to Toyota over a stereo that you will not even be using is maybe going a little overboard thats all....but hey we are all entitled to our opinion and rights as customers...Congrats on the purchase, enjoy the sweet ride, and once again just try out a Lexus dealer and see if it's up to snuff...I think you'll be pleasantly suprised with the service
|
Your posts in this thread say a lot about you as a person; I wouldn't buy a car from you. Also, please use less ellipses as I take personal offense to their misuse. Formatting is your friend!
Glad OP got everything handled. He absolutely had the right to write (haha!) that letter. THAT is how things get done. People don't give two shits about you after you've purchased from them, often times pressure is the only way to get things done.
Quote:
Originally Posted by Klinn
Interesting that you happened to choose that example -- also check out the standard time required to change a 944's clutch. IIRC it was 10.5 hours! Sometimes it seems that German car engineering is just a little too clever for it's own good.
That being said, I'm glad I owned a 944 for a few years. Good fun.
|
"overengineering" is very German.