Quote:
Originally Posted by mav1178
Did you do any work with this dealer in the past?
Does your car have a history of service work with past dealers?
Do you have a complete history of all repair and maintenance work done on the car?
If you answered no to any of the above questions, a dealer asking you for a diagnostics fee is pretty straightforward, as their labor fee is not free.
The fee is usually refunded with warranty claim approval, or applied towards any non-warranty work in the future. Up to you if you want to take that risk.
-alex
|
Depends on the dealer too. The dealer didn't ask for the fee upfront, but I basically had to sign that I would pay diagnostic fee if they found the issue not to fall under the warranty.
I didn't really have any other service history with them other then warrantying my floor mats (jokingly asked when I was there for parts, had 10k and a hole formed in the mat). My surprise when the service writer said sure and had them ordered and came in the next day!