Quote:
Originally Posted by runfrodorun
So I'm just asking if this is an issue that you guys have encountered with dealer work as well; I feel like I shouldn't have to pay them 500 dollars only for them to just say 'trust us, it's not covered we swear' and give me back a car that still needs a new transmission even though I have a drivetrain warranty. I mean the symptom is there, and it's not like a mouse ate my synchros.
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Did you do any work with this dealer in the past?
Does your car have a history of service work with past dealers?
Do you have a complete history of all repair and maintenance work done on the car?
If you answered no to any of the above questions, a dealer asking you for a diagnostics fee is pretty straightforward, as their labor fee is not free.
The fee is usually refunded with warranty claim approval, or applied towards any non-warranty work in the future. Up to you if you want to take that risk.
-alex