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My oil pump drive gear shattered and spun two bearings, and I had the engine replaced under warranty. They ordered a new short block and a bunch of various parts and built it there in the shop, and I've had no trouble at all out of it in the past 12K miles. They treated me very well.
Based on that contrast, it seems to me you might want to look for another dealership to take over from here. Is there another one nearby you can take it to?
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