Quote:
Originally Posted by cjd
The long and short of it: it's not the company, specifically. It's the specific local hubs and drivers.
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Yup, which is why the good hubs/territory are always run by managers who proactively address problems up front.
UPS has been great at addressing the concerns of automotive clients in Southern California, and it's pretty much the reason why all the shippers use UPS primarily in SoCal.