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Worst service for me is Amazon. They've screwed up more orders in the short time they've been delivering than I've had screwed up in the past 20 years of mail-ordering stuff.
FedEx has screwed up a couple times, including an overnighted package requiring signature dropped at the wrong address and no signature... (replacement credit cards...)
UPS here is great.
That said, packages I get out of Dayton Ohio via UPS are consistently destroyed. Doesn't help that the packing job is sloppy and the contents someties heavy... but never a box I'd even be comfortable refusing and sending back. Only had items go missing through holes in the box, so far. So there is that.
The other miserably delivery was a freight company. They wanted to leave a pallet on the street and make my wife sign for it (she could NOT have unloaded it.) They did not deliver when they said they would, or I'd have been home... Fortunately my mom was visiting and told them off, and they gave in and brought the pallet around to the alley, down the sidewalk, and through the front gate so it was actually... on our property.
The long and short of it: it's not the company, specifically. It's the specific local hubs and drivers.
Shipping across international borders is a different game entirely, so I can't comment there beyond DHL getting shit to my house from India faster than UPS+USPS (SmartPost) from one states over.
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