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Old 07-05-2012, 03:45 PM   #31
Primo86
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Join Date: May 2012
Drives: '05 Toyota Celica (Sold) Scion FR-S
Location: Philadelphia, PA
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Thank you Ryan
It was a pleasure for me to speak with you as well. It is typically not like me to air grievances in such a public way, but I had a bad week and was venting.

I had a great conversation with you and feel completely taken care of. The follow-up instantly after I submitted the post displays the genuine interest in customer satisfaction Ardmore Toyota / Scion has shown me. The fact is that mistakes happen every day, as a fellow member of the automotive industry I understand this. It is how yo handle these situations which displays the true colors of the business. In this case, the colors are very bright. It would be my pleasure to do business at Ardmore Toyota in the future, and also refer them to family and friends.

Ryan- Thank you again for everything, I think we can all agree this ended up netting very positively for everyone. I look forward to meeting you and my FR-S.

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