Quote:
Originally Posted by Jackson Racing
Chung-
There seems to be some confusion on this, but let me try and straighten a few things out:
1. We have not released the 2017 86/BRZ supercharger system to the public. This system is not available on JacksonRacing.com. This system is finishing development. There is no confusion on this and if you call and talk to us here, we will tell you that. There were quite a few little changes to the new models, requiring some JR hardware changes, a new Factory Tuned calibration, and CARB. Kit and CARB updates do not happen overnight, and the products must be tested before going to the public. We have a 2017 86 and 2017 BRZ in our facility for development. Again, we do not have the 2017 kit available, and we will release when final development is complete. We expect that shortly.
2. We showed the 2017 86/BRZ system at 86Fest on a development BRZ, but DID NOT announce availability. At 86Fest we told some of our dealers, in confidence, our hopeful release time frame of the 2017 system, but this was never made official.
3. Our dealers order multiple kits for a whole range of years and transmission types. It sounds like 86Speed gave you our general order update a couple times, not specifically the 2017 model kit development, which again, is not available.
4. Our dealers are not authorized to give discounts on Jackson Racing products. They would have to consult with us. In this case, Chris was consulted, but we do not have an official time frame of release on the new 2017 system. So Chris was not going to be able to fairly give you a firm ship date. Chris offered the T-Shirt as an apology for the misunderstanding, not as the solution. Chris needed to clear up with Oscar Sr. and myself the 2017 release plan. Chris was trying to provide you with proper and accurate information.
If you have any further questions, please give us a call and we can answer them.
-Oscar Jr.
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1. I was never told the kit itself was still under development, NEVER, but they did tell me the tune was not ready. If the kit is not released why 86 speed was accepting order for it and gave me a 2-3 weeks wait time? 86 speed did not say anything about the blower wait time and the pipes fitment issue when I placed my order. All I was told was that Jackson racing was finalizing the tune for the 2017 model, and you guys were still waiting for the blower from Rotrex 3 weeks after I placed my order.
2. Not sure if you guys had problems communicating with 86 speed or what other reason. I was told by Christian that you guys would have finished the tune by August 31th and received the blower from Rotrex about the same time (he told me he called you guys to confirm that), then the kit will be packed and shipped to me by around yesterday. He even said because of labor day there could be a bit delay on the shipping time. To me it sounded like a very definite time frame.
3. 86 speed Malen repeatedly said he did not get an update from you guys and therefore he chose to not respond my emails. And again, I was never told that the kit itself was, and is still under development. The information I was given was once the blower and tune were ready then the kit would be shipped to me.
Just to be fair, all the information I had before was from 86 speed, not from you guys.