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Lol its not about the stereo....I always go in different stealerships to test and see who has the best customer service. I then decide which stealer and salesperson to buy from based on how they treat me during the whole purchasing ordeal. In general Longo Toyota in california has consistently always been on top no matter what I am wearing, what car I drive or who I am with. (it would seem other folks on the thread have also had good luck with them) Bad dealers should look at which dealer has the best ranking and highest sales and copy what they do=win for everyone imo.
P.S. I would write a letter and doc off marks on the customer survey over a radio... whether I use it or not should not matter. Sure you already got the sale and you have no reason to really "try"...but maybe he has friends or family interested in buying soon.
My cousin wanted to buy a lexus IS250...rolled into dealer and met an awesome salesman. Purchased. Refers uncle who buys IS350 next week. Refers another uncle who buys a GS who then refers another coworker who buys an IS. LOL so random I bet that salesman is super happy to have so many sales in a month.
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