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The clue is that it said the key wasn't recognized. I don't think your steering wheel is in a bind. That wouldn't cause that error.
The chip in your key works by magnetic induction. It's a passive chip that takes no battery to operate. When you insert your key, a magnetic field in the tumbler energizes the chip which causes it to broadcast its RFID code. The immobilizer reads this code and releases your steering wheel lock and energizes your ignition. If you get a key not recognized error, something is wrong with the reading of this code.
Either you have a damaged key that is not broadcasting properly or you have a power issue to the magnetic transponder. If you slammed your key down on the ground really hard, it might be possible to damage the chip. But more likely, you could have an intermittent power issue with the magnetic transponder. Either way, you need to have the dealership fix it. They may have to issue you a new key or replace the wiring and the transponder.
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