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Old 08-08-2017, 03:33 PM   #49
Tcoat
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Join Date: Jul 2014
Drives: 2020 Hakone
Location: London, Ont
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Quote:
Originally Posted by mav1178 View Post
This is why I tell people that are worried about warranty to treat their interactions w/ the dealer as a business transaction.

You gotta give the dealer a reason to back you up and help your case out. Level-headed discussions and a willingness to work with them on resolving your situation often lead to a favorable outcome for the customer (and the dealer, since they get reimbursed).

If one goes out guns blazing and/or just throw it directly on the dealer/manufacturer, their borderline warranty claim won't even make it past the service manager.

-alex
^This is so true!
I bet I could take my car out to the track (I don't but if I did) and the service manager would send a tech to help me out while there. I have zero doubt that if I had had a warranty claim it would be done with zero questions asked. In fact although well out of warranty at this point I bet I could get some goodwill repairs done if anything actually ever broke.
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