IMHO...if you paid them with a credit card I would dispute the charges if they don't own up to the damages.
I had similar incident but with a body & paint shop. Original body & paint work $$$ was refunded & they paid for damages to my car.
Video footage will probably be written over by the time the guy gets back.
If you paid cash/check then take it up with better business bureau. File a claim with them.
Just my 2¢
