Quote:
Originally Posted by tay_wilson007
Ordered custom Forgestar wheels through Vivid Racing 3 months ago. I had been in contact with Adam who works there and he told me my wheels would be shipping soon and saying that they had already gone though the color process, Forgestar just needed confirmation as to what car they would be going on to make sure they would fit. Adam has ignored me since June 14th (calls & emails) so today (JULY 18th) I finally called the main office and was told that the wheels HAVEN'T EVEN GONE THROUGH PRODUCTION YET and that I would have to wait another 8-12 weeks before they would even be shipped. If they haven't even been made yet I don't understand how Adam claimed that they couldn't color match correctly and we had to go through the process of changing them to a color I didn't originally pick. Spent over $3,000 to be lied to and ignored... GREAT customer service....not...Has anyone else experienced this with them?? 
|
I'd ask for a refund, 3 months for a custom part should have been the MAX time to wait. I ordered a TON of Cusco parts direct, even with shipping getting stuck at customs (they had a strike) I still got all my parts within 3 months.
Oh your in my backyard - If you need a vendor suggestion for wheels let me know. We (SoCal) have a ton of local supplies if you decide to go a different wheel. I picked up NIB never mounted OE Enkei Victory Blue RPF1s for what guys are selling them used for, locally.
__________________
RS*R Sport-I w/custom spring rate / Cusco Front/Rear Sways, Cusco Diff Brace / Cusco Power Brace (Rear/Front/Upper/Lower) / JDL UEL Headers / INVIDIA Q300 Ti / Valenti Revo Tails and rear backup/ EcuTek / Moto-East Flexfuel / Moto-East E85 tune