Quote:
Originally Posted by kndonlee
I wrote this letter to Toyota of America.....
6/12 - Tim in finance suggests that they can drop off the radio for me on Wed/Thurs (13/14) at my job OR ship it to my home address. I let him know that either is fine and that shipping is preferred.
6/16 - I get a follow up call that they will ship the radio to my home and that they need to take care of the logistics of shipping it.
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Why can't people just do what they say will do?
OP spends $26-28K at the dealership but could receive better customer service from the kids on the corner selling lemonade for a dollar a cup.