06-28-2017, 06:03 PM
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#54
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Senior Member
Join Date: Jul 2014
Drives: 2020 Hakone
Location: London, Ont
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Quote:
Originally Posted by Tcoat
I repeat that although I sound like I am defending the dealers and Toyota I do not agree with the practice of promoting a vehicle for track use and then not having at least a partial warranty if used as such. My debate he is whether the use of a track in advertising constitutes a loophole in the warranty coverage.
The technicality still stands that in North America, at least, they do state in the warranty "Misuse – for example, racing & competitive events, off-roading or overloading".
Now, before everybody jumps on the normal "HPDE isn't racing" bandwagon take very careful note of the use of the words "for example". Everybody likes to try to use the wording to skirt the restriction but those are only examples not the definitive list. No, HPDE is not "racing" nor "competitive" but it could still fall under there definition of misuse.
Many, many, many advertisements show the products being used for impossible means or with fantastic results and they do not have disclaimers stating that they really can not or should not do those things. The use of advertisements as a loophole is a losing battle.
Oddly enough I can not even find the full Australia warranty on line which is shady as hell!
Not trying to talk you into loving Toyota again. This is my first one since a brief fling with a Celica back in the 70s so I have no passion or brand loyalty for them. In fact the only reason I have one now at all is that I had a messy breakup with Mitsubishi after an 8 car run with them. The circumstances were similar to yours.
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Quote:
Originally Posted by strat61caster
We're not looking for a loophole, we're disappointed that Toyota and Subaru aren't standing behind their product.
If they advertise it as being on track I expect it to be a non-issue when a MANUFACTURER DEFECT needs to be repaired, instead it's the experience of many that their Toyota representatives squirm and bullshit through their teeth to not stand behind their product or do any work to support the car, sometimes regardless of whether or not it actually gets used at performance driving events.
If they wrote in the warranty agreement that "misuse and abuse" included high performance driving, track use, autox, etc. we wouldn't be having this discussion... and a lot fewer people would have bothered to buy this car. Instead they built in their own loophole and spent millions of dollars plastering videos and images where they can, sponsoring drivers in competitive events, telling consumers they built this thing to be driven hard.
I know you love playing devil's advocate, but let's be reasonable here, there's been enough stories over the years, would you recommend to a friend who wanted to track/autox/drive at 10/10ths a car with a warranty to buy a new 86 or BRZ?
I pulled up the MX-5 warranty agreement, there's no provision against competitive or timed events like there is for the 86, only "racing" and "loading" with a picture of a checkered flag.
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But it is there in black and white. People just chose to ignore the fact that the "misuse" items listed are just EXAMPLES not an all inclusive list.
If a stock component is pushed beyond it's street use engineered specs is it really a "manufacture's defect"?
I overheat and blow the coil packs is that the company's fault?
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Racecar spelled backwards is Racecar, because Racecar.
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