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John got me taken care of. Said indeed it was because I was on a very old file that is no longer supported. Got me taken care and everything is golden.
Honestly I think they guy got bad wrap on here from the beginning. I have had 0 issues with either my tunes, which as I stated I have been running for almost 5 years now, or his customer service. He's always been pleasant to me.
Appreciate your apps input as well. It put me on the right track.
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