Quote:
Originally Posted by Canehda
From my experience with Ontario Subaru dealers the dealer is the one who has to present the case to Subaru to get approval like what you said, however a lot rests on the dealer to accurately report the problem and the cause. From what I have been told by a GM of a local toyota dealer, they would prefer not to do warranty work as they get paid a Toyota set rate for the repair, they would much rather use that garage space to charge $100 on an oil change.
Although none of the advertising says that track use is explicitly warranted I have always felt that toyota and subaru simply lacked the real world engagement with the FRS/BRZ as a car to bring to the track that you see from other sports car manufactures. Companies like GM, Ford, Porsche, even Mazda will Track prepare your car if need be, I tried to have my local Subaru dealer do a simple "track inspection" for my car (required for track insurance) and the service advisor warned me that I would forfeit my ability to claim warranty...
I still agree with you that nothing explicitly says that the warranty covers track use, however I think that the definition of abuse which dealers point to should be more clearly defined so that there are no surprises for the consumer  |
I know it may come off I am defending the dealer actions but I am not. The car was clearly made to be tracked and as such they should at least have some limited form of warranty coverage. Unfortunately even if there was then people would just try to go beyond that and things would be back to square one. It is a sad statement that enough people have abused their warranty coverage that it comes down to an all or nothing sort of situation with the dealers.
A clearer definition of abuse would certainly help find the middle ground I spoke of previously but we are back to what people would accept and how many would try to go beyond that definition.
Hell, this very forum has a thread on it where the OP wanted to know if it was OK to "money shift" and felt that if he did it and the car blew up then it was a design flaw.