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Sure I get it..spending thousands of dollars and customer service is HUGE...but I have won salesman of the month countless times and have a binder with hundreds of perfect sales satisfaction surveys and letters from customers to my dealer... But every once in a while a mistake gets made...miscommunications happen... We are all human after all...now I work mostly with fleet and return/referral business so my customers are usually a little more tuned in and feel more comfortable because they can call or text or e-mail and most of the time know me or were referred to me, but the fact is these guys in sales don't get paid that great and get treated like crap by customers all day. I paid my way through college with sales and am staying there until my wife gets out of dental hygiene school and people give me crap for being a "car salesman" I understand it took a few weeks but I feel like customers have a negative stereotype that is perpetuated all the time by goober know-nothing sleazy car salesmen and they come in and treat all the salespeople(some of which are actually decent and intelligent human beings) like dirt and then try to make a simple couple of miscommunications look like the worst sales experience ever when it shouldn't be that big of a deal... Mountains out of mole hills people
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