Quote:
Originally Posted by Norcalscionchamp
Dude you need to chill...theres nothing worse than an entitled customer who cannot understand that mistakes happen...you sound like some uptight east coaster who goes with Muffy and Buffy to the yacht club... Dealerships deal with hundreds of people every day...you didn't buy a Lexus...or even a Toyota... You bought an entry-level makers hottest selling unit... Be thankful you even have one...if you want the white glove treatment try Lexus but don't lump them together...apples to oranges...jerk demanding customers get lousy service btw try being nice and relaxing life's too short to write a letter to a car company over a stock stereo unit that only took a few weeks to get installed...and there's always the survey to express your opinion of which I'm sure you've already decided to tank them on.... Go buy and Audi or better yet a Jag-U-arrr lol
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I totally disagree... First of all I don't even understand how the radio is not with the car at the point of sale in the first place. That is on Scion. The owner should not have to jump through hoops to get his radio. If I was the manager I would personally deliver the radio to his house with a couple free oil change coupons.
Word of mouth is huge and Scion has been struggling for years. They should be taking all the positive press and interest in the FRS and running with it. It is a chance to turn the name around and build a loyal customer base.
This dealer does not get it...