Quote:
Originally Posted by jamison884
My theory, which was not ruled out by the dealership tech when I mentioned it, was a crankshaft bearing failed, which then fragmented, and blocked proper oil circulation as it obstructed the oil pickup. Either way, how can the warranty claim be denied for an oil issue of any kind as long as I had the correct oil quality, weight, and volume within the engine at the time of failure?
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First of all, this really sucks and I wish this would be an easier process to help the consumer, (like you being able to file an appeal with the engineer or something), so you could point to the engineer and show proof you had proper oil in the car.
But I'll also say, the fact that you had proper oil in the car the moment you arrive at the dealership, probably does not mean much to the engineer at the time he looks at the hot spots in the engine (which proves oil starvation), because anyone can just top off the engine before taking it to the dealer and claim they just did an oil change the day before. Not implying or saying you did this at all... Just trying to see things from the other point of view. I hope the end result of this is you get compensated.